Customer Support Change FAQs

Q. Why is ThinkCash no longer servicing my loan?
A. First Bank of Delaware has always been your loan provider, and now they also provide the service for your loan. You’ll still get the same prompt, friendly customer service you’ve come to expect. And you can still visit ThinkCash.com any time to log in to your account or apply for a new loan.

Q. How do I contact Customer Service about my loan?
A. You can contact First Bank of Delaware either by email at support@fbdloans.com or by phone at (866) 420-7157. Remember, you can always view your loan details by logging into your account at ThinkCash.com.

Q. What site should I go to?
A. You can still go to Thinkcash.com to log in to your account. Simply click on the ‘Returning User Log In’ button, and you will be redirected to fbdloans.com to log in.